Scaresville FAQs

Scaresville Scream

Preparation (6)

Your whole group can arrive up to half an hour before your booked time band, and must arrive before half-way through your booked time band, in order to have time to check-in. 

The earlier you arrive the earlier you will be let in during your appointed timeband. If you miss your time band you'll have to wait until the the following time band - if there is room in that time band. If you miss your day - that's devilish bad luck.  There are no refunds.
 

Food and entertainment options are available at our Big Top prior to going round Scaresville.

Bring appropriate clothing & footwear - Scaresville continues whatever the weather and the majority of the route is outside.  

If there has been a lot of rain it can get quite muddy, and October nights can be quite cold.  Dress for the weather to be expected and likely ground conditions underfoot. 

Warm and waterproof clothes are advisable.  In the interests of safety, we ask that you do not bring umbrellas.

Please don't bring food or alcoholic drink onto the site. We will be serving food and non-alcoholic hot and cold drinks in the Big Top before you go enter the ScareZone.

Post-scare you can enjoy hot and cold alcoholic drinks to calm your nerves in BAR-baric (alcohol will be served on most nights - please check our Food & Drink page for more information).

Torches mean ‘don’t scare’.

We make use of the dark so don't spoil it!  We light your route with very minimal lighting which means that when you are moving through the dark or near dark you should take special care.  Shining a torch about you may destroy your own group's and other visitors' fun.  

If you, or anyone in your group, shows a light, including a mobile phone, we take that as an indication that your whole group wants to avoid scares and some (we cannot guarantee all) scares may not then operate.

No, please do not come dressed in costume as it confuses other visitors!

We do not allow visitors to wear masks at Scaresville.

The clue is in the name.  ScaresVille.  It is scary, but fun.  People ask to leave.  Big blokes hide behind their girlfriends.

ScaresVille is a Scare Attraction, designed to thrill and excite.

It is scary.  You may well have nightmares.  But don't blame us, you chose to come!

Groups (5)

You will travel around Scaresville in a group of 8-12 people.  Book an entire, exclusive group for discounted rates, plus you get to watch your friends scream!  We limit group size to between eight and twelve to maximise the scares for each member of the party. 

You can book a party of less than 8, however, you will be teamed up with other parties to make a group of 8-12 and you must stay with them, even if you don't know them!

If you are booking for more than twelve people, you will need to make two bookings.  If you do not book two entire groups (16 - 24 persons), be prepared to have additional people added to one of the groups to meet our minimum size of eight persons.  

If you are booking for more than 24 people, please call Scare HQ (01787 310207) as you will be entitled to an even bigger discount.  Remember, you will need to split your party into groups of 8 to 12.

If you do not book an exclusive group of between 8 and 12, we will make up a group to include your party.  You will remain with this group throughout the Scaresville experience as scares will not operate for individuals or couples going ahead or dropping behind.

Select your Day and Time on the booking page, if we are 'Sold Out' click the 'Use a GroupCode' link that will appear.  If we are not sold out you will be able to enter the GroupCode during the checkout process.

You may only join a group in a Sold Out time if the group has 8 or more people already.  Groups have a maximum of 12 people.

GroupCodes are given to all bookings, you may share this code to allow other people booking to join onto your group.

If your group gets 8 or more people then we won't add any strangers, and you will also be able to add people to your group even if we are Sold Out. Maximum per group is 12.

On The Night Practicalities (9)

The Scaresville experience takes approximately an hour and a quarter from the time when you enter.  On certain nights, if it is particularly dark, for example, it may take longer, as you will be moving more slowly!

If you are booking a taxi to collect you after the experience please note that you might not enter the ScareZone until the end of the timeband that you have booked for, so please allow enough time for this, and for getting back to the entrance etc.

You will walk the entire route, so please come prepared for this.  Proceed everywhere with caution; you don't know what we may have in store for you... Please try not to run, as it will be dark and you may not be able to see your footing easily.

Groups are put into the ScareZone at two-and-a-half minute intervals.  However, some groups walk slowly, and some move more quickly.

It is your responsibility to not catch up with the group in front as this will spoil the experience for both groups. 

If you can see the group in front, you are too close!  Slow down or stop, wait and regulate the timings yourselves.  Enjoy their screams and laughter without watching the scare!

Our Marshals may also ask you to wait from time to time until any bunched groups are suitably separated.  Please wait patiently if you are asked to do so.

The House and its immediate outbuildings are not used at all during Scaresville and will not be open.

Part of the route will be inside buildings but the majority of the route will be outside.

 

When you return you can calm your nerves and warm your soul at BAR-baric, our late night bar.

There will be a variety of food and drink available for you to enjoy before you go round, at the Unfairground and from the Catacomb Cafe at the Stableyard.

 

When you return from the Scaresville route you can enjoy a post-scare drink and a bite to eat in BAR-baric to warm the depths of your soul and help your heartbeat recover

 

See our Food and Drink page for more information.

Yes, on the days we are licensed to sell alcohol you may purchase alcoholic drinks from our bar, BAR-baric, to calm your nerves after your visit around Scaresville. 

Please note that we will not admit any person to Scaresville who is under the influence of alcohol or drugs for safety reasons. So please do not drink before you come round.

We will NOT admit anyone that appears to be under the influence of drugs or alcohol. NO alcohol is to be consumed before going round Scaresville. After going round the route visitors can purchase alcohol in our bar. Equally we reserve the right to not admit persons displaying aggressive or overly antagonistic behaviour.

We do not permit any filming or photography at all within the Scaresville ScareZone.  Scaresville is designed to be enjoyed in the dark; any light-sources, beyond the ones we strategically place, will destroy it for you and for others.  Life seen and experienced through your own eyes is far better than through a lens!  There are a couple of designated #screamselfie areas, where you are welcome to use our props for your own pics; these are at the Unfairground (before you enter the ScareZone) and in the BarBaric Bar (after the ScareZone).

Scares (2)

Scaresville changes each year, however some scares will remain the same. Each year we vary existing scares, retire some and add new ones. If you've come previously we aim to still be able to surprise you.

Please note not all scares may operate every night.

 

If you become too scared, you can leave early. Seek directions from a marshal or scarer who can direct you towards the easiest route to leave by. Please note that once you have left your group you cannot rejoin them.

If you show (or anyone in your group shows) a light we take that as an indication that you want to avoid scares and some (we cannot guarantee all) scares may not then operate.

Scream Team (3)

YES!  We are currently recruiting volunteer scarers, marshalls and other behind-the-scenes helpers.  To be part of our Scream Team please sign up by clicking here... 

New members of the Scream Team will need to commit to attending a Scare Academy evening in September, plus our dress rehearsal and three nights or more of scaring. Over 18s only please.

We think Scaring is twice as much fun as being scared!

Yes.  We have a range of behind-the-scenes roles from lighting and sound  to costumes and make-up - it all adds to the scare experience and is just as crucial as scaring.

If you are over 18 and would like to take part, please register your details here: http://www.scaresville.co.uk/scaresville/scareteam

We usually have a vacancy of some sort to fill, it may be for our catering, bar, marshalling or front-of-house areas.  You can even come along to Scare!

All vacancies, paid and voluntary, are advertised on Kentwell Hall's Jobs Page - click here to visit the page.

When is it darkest ? (1)

It is darkest on an overcast night when there is no moon.  Even when there is a moon, even a full moon, it can be dark until the moon is fully risen.  Check the weather, the phase of the moon and when it rises on the day you have in mind - but remember time slots sell fast, so don't leave it too long to book!  Apart from that, once it's dark it's dark!

Booking (7)

All nights offer much the same experience. Fridays and Saturdays, and the nights nearest Halloween itself are always most popular, so book early to avoid disappointment.

Other nights, especially week nights in the first week may be less busy but this offers a better chance for groups to keep a good distance from each other and thus a more spooky experience.

The preview weekend and selected Sunday and Wednesday nights have significant price reductions, particularly if you book online.

When you book into a time band, it means that you will enter Scaresville at some point during that particular hour.

We issue tickets as you arrive on the night, so early arrivals for that time band will enter earliest during the hour, and late arrivals will enter last.

For example, if you book for the 7pm-8pm time band you may enter the ScareZone at 7pm if you arrive early, but you might not enter until nearly 8pm, depending on how many groups arrive before you.

Scaresville is an adult event. We strongly advise that Scaresville is not suitable for children aged under 14. If a child or young person appears seriously frightened we may ask the parent or guardian to take the child out.

Those aged under 18 must be accompanied by an adult over 21 years of age.

We advise that Scaresville is not suitable for those that are pregnant, have a heart condition or are frail.

There is over one hour of constant walking involved.  You will jump.  You will be surprised.  You will be scared.  

If you are of a sensitive disposition, Scaresville may not be for you.

Please note that strobe lighting will be used during the route.

Scaresville is unsuitable for wheelchairs.  Many areas are unsuitable for those not steady on their feet. If you, or any member of your party have a significant disability of any sort, please contact Scare HQ before booking.

Click here for our full Terms and Conditions.

Booking will open on 1st August at 12 noon.

No.

Anyone under 18 MUST be accompanied by an adult over 21 AT ALL TIMES during the visit.  We may ask for proof of age.

Should any child request to leave the ScareZone, they must be accompanied by an adult.  If there is only one adult accompanying the group, all under-18s in that group will be asked to leave the ScareZone.

Remember, we strongly advise that Scaresville is not suitable for children aged under 14.

There are no refunds, though we may alter your group's time band at our discretion and provided we are given at least 48 hours notice before your booked time.  If you don't come on the night for which you booked, that's your loss.

Kentwell